Only professionals can recommend online casinos, and that's like Eggertspiele.de. The number of online casinos is currently growing very rapidly for various reasons. It is not always easy for players to identify the best providers. There are some criteria that accurately distinguish good from less good providers. Which online casinos are recommended? We explain what is important.
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Quality criteria for online casinos
Many online casinos are currently entering the market. There are several reasons for this. One of them is the reorganization of the German market. The new State Treaty on Gambling has been in effect since July 1, 2021. This provides for a central licensing of virtual slot machine games and virtual poker as well as a licensing of banker games by the federal states.
But the European and international markets are also changing. The development is positive for consumers: competition is getting more intense, the choice is increasing. But not every casino is worth recommending.
In order to make the right choice with the multitude of providers, players should pay attention to a few essential criteria. If these are met, it is a good online casino. Industry experts recommend: Since the selection is large, players can apply strict standards.
Licensing and seriousness
Which online casinos are recommended? Serious licensing is imperative. Under no circumstances should players play at an unlicensed casino. The license documents that a provider is monitored by a supervisory authority. This monitoring affects the technical security and fairness of the games as well as the financial soundness of the providers.
Which supervisory authority issues the license is of secondary importance. Licenses from Germany are just as serious as approvals from other EU member states such as Malta. In addition, there are many reputable casinos in former overseas territories such as Curacao or Gibraltar. Many casinos from these countries are worth recommending.
Most of the time, there is a reference to the license on the homepage of online casinos. There it is indicated which supervisory authority is responsible and what the license number is. With this information, players can go to the regulator's website and search the database for the license number. There it should be clear that the license exists and that it also refers to the respective URL.
Serious online casinos implement various player protection measures. This includes, on the one hand, detailed and German-language (!) Information on the topic. External support offers should also be shown to players here.
Individual limits are highly recommended. These should be available as account functions. Each player should be able to set limits on deposits, session times, wagers and net losses for different periods of time. It is important that these limits are “hard”. This means that a limit cannot be relaxed or can only be relaxed after a waiting period has expired, but can be tightened at any time.
Payment security and speed
Which online casinos are recommended when it comes to the security of payments? Here, players should pay attention to technically mature solutions and the largest possible range of payment service providers. Good online casinos accept deposits using a variety of methods. This includes credit cards as well as e-wallets and payment initiation services. Withdrawals should also be possible in different ways.
The option of additionally using Cryptocurrencies to be able to deposit. Payments with cash should also be possible using services such as Cash-to-Code or Paysafecard. If a casino only offers a single payment method, this is a warning.
Deposits are booked in real time at almost all online casinos. It can take a little longer for withdrawals. Good online casinos allow payouts within about 1 hour in at least one way. Payouts in real time are technically possible today without any problems.
Uncomplicated account opening
The technology has developed significantly in recent years. Today, opening user accounts, including all regulatory requirements, is no problem. Which online casinos are recommended when it comes to opening an account quickly? Providers who activate an account immediately and allow players to submit verification documents within a few minutes after opening an account are good. The documents should then be confirmed quickly. At many casinos it is no longer necessary to submit documents. There the verification takes place via the bank account.
The range of games on offer is a very important criterion for evaluating and recommending online casinos. Good providers make a variety of games available to their customers and update the range regularly. Online casinos can only do this if they have partnerships with numerous large manufacturers. If a provider only has games from a single manufacturer, this is a quality defect.
A good range of games includes slots as well as software-based table and card games and a large live dealer department. Progressive jackpots should also be represented – including those with particularly high payouts such as Mega Moolah.
The slot area is ideally sorted by categories. It is then possible, for example, to search specifically for slots with a bonus buy option, Megaways technology and high volatility. In the area of live dealers, in addition to classics such as roulette and blackjack, game shows should also be represented. Modern online casinos also offer their customers brand new games with virtual reality and augmented reality components.
A good assortment often consists of several thousand games. Search and filter functions are then recommended. Games should be able to be found quickly with a free search function. Filters should allow selection based on manufacturer or other criteria.
In general: Even small and newly launched online casinos can set up a very good range of games. If you want to find out how often the range of games is updated, take a look at new games. These are often listed in their own category. A look into this category gives an idea of how closely a casino is working on the cutting edge and whether the range deserves a recommendation.
Customer service and technology
Which online casinos are recommended when it comes to service quality and technology? Good providers offer their customers sophisticated technical solutions. Websites with short loading times, a clear menu structure and a completely German-language translation are an advantage. The German translation should also include terms and conditions, data protection information and bonus conditions. Also a FAQ Area – ideally sorted by categories – is recommended by.
Smooth mobile access is also very important. Casinos can do this with native apps as well as with a responsive design. It is important that all games and account functions are also available on the go and that there are no longer loading times etc. A mobile solution with a responsive design tends to be recommended. Players will then not have to download anything or update anything.
Customer service should be available via email, live chat and ideally also by phone. Online casinos with a genuine interest in the German market employ German-speaking customer advisors.
A tip: You can often test customer service without opening an account. All you need to do is visit the website. The Live Chat button should be visible there. Anyone interested in a casino asks a question. Based on the response times, the language of the answering agent and the course of the conversation, you can often guess what the quality of service is and whether the casino deserves a recommendation.
Bonus offers for new customers
Bonus offers are now the standard. In most casinos, new customers receive a bonus for their first deposit or even just for registration. This can be bonus money and / or free spins.
Even if there are new customer bonuses almost everywhere, the offers differ significantly in terms of the actual added value. Which online casinos are recommended when it comes to the new customer bonus? It is crucial that the bonus is attractive in terms of amount and has fair bonus conditions.
The ideal bonus consists of a free starting credit for registration and an additional deposit bonus. With the bonus conditions, the casino should pay attention to moderate turnover conditions with a sufficient duration and maximum stakes that are not set too low. No payment methods should be excluded. In addition, as many stakes as possible should be counted towards the wagering requirement. If free spins are part of the bonus, they should be valid for as long as possible and not have an upper limit on winnings.
There should also be no restrictions due to the casino's business policy. With such restrictions, it often happens, for example, that bonus money can only be used with slots from a certain manufacturer.
VIP programs, reload bonuses and tournaments
The word got around: Existing customers also receive bonuses again and again at online casinos. Which online casinos are recommended when it comes to reload bonuses, VIP programs and other extras?
A VIP program is a type of loyalty program. Players move up to higher VIP levels when enough points have been collected. Points, in turn, are awarded for stakes. Participation in such programs is generally recommended – and is often done automatically.
Attractive VIP programs enable active players to steadily advance without unrealistically high turnover requirements. Then there should be regular bonus money with moderate wagering requirements and free spins. Other desirable perks as part of a VIP program are a personal account manager, higher payout limits, faster processing of payout requests, etc.
Regularity is important for reload bonuses and other extras for existing customers. Ideally, there is at least once a week the opportunity to receive a bonus with a further deposit. This should be attractive in terms of amount and have moderate wagering requirements.
Tournaments are worth recommending. Here players receive points for wagering on certain slots and can thus get a place in a ranking list. Whoever is high at the end of the tournament will receive part of the prize pool. Good online casinos hold various tournaments on an ongoing basis. There should be as large a selection as possible of different slots from different manufacturers. The prize pools should be well stocked.
Which online casinos are recommended? Good online casinos are always licensed and guarantee player protection as well as secure deposits and withdrawals. This security is a necessary condition for a good casino. A wide range of games and sophisticated technology are also important. Furthermore, players should pay attention to a high quality of service and an attractive new customer bonus. Last but not least, bonuses for existing customers play a major role. These should be given as regularly as possible. If all of these conditions are met, it is a good online casino that is worth recommending.